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hotel Guest Journey Platform

Hoteza: the complete hotel guest experience system.

TV, Guest App, Check-in, Casting, HotPad and WiFi management in one platform. iBeeQ designs the infrastructure and implements Hoteza — one integration partner for the full project.

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1 000+
hotels worldwide
64
countries
200+
PMS integrations

Ecosystem

Hoteza modules

Each module works independently or as part of a complete solution. You implement as many as your property needs.

Hoteza TV
TV

Hoteza TV

Interactive IPTV without set-top boxes. TV channels, hotel services, room service ordering, upselling offers — all on the guest's TV screen in full hotel branding. Supports Samsung, LG, Philips, Vestel.

Hoteza Guest App
Guest App

Hoteza Guest App

Web app (PWA, no installation) and native iOS/Android. The guest scans a QR code in the room and accesses all hotel services from their smartphone — menu, room service, spa, chat with reception.

Hoteza Check-in
Check-in

Hoteza Check-in

Self check-in online or at a kiosk in the lobby. PMS integration, e-signature, Mobile Key — shorter queues at reception, higher guest satisfaction and real operational savings.

Hoteza Casting
Casting

Hoteza Casting

Secure streaming from the guest's own device — Netflix, YouTube, Spotify — without logging into an account on the hotel TV. Supports Chromecast, AirPlay and built-in Google Cast.

HotPad (room tablet)
HotPad

HotPad (room tablet)

Interactive tablet mounted in the room as a control hub. Replaces the hotel folder, remote and reception phone. Order services, control lighting, Mobikey — all from one device.

Hoteza HSIA (WiFi)
HSIA WiFi

Hoteza HSIA (WiFi)

Managed internet access for guests with Fair Distribution Policy — every guest gets stable bandwidth regardless of the number of connections. Login by room number or SMS without passwords.

Process

How does Hoteza implementation work?

From first contact to a working system — iBeeQ manages the entire process, including network infrastructure.

01
wifi_find

Free property audit

TV compatibility check, network assessment, PMS requirements. No obligation — you get a concrete evaluation before any commitment.

02
engineering

Module selection & quote

We select the right set of Hoteza modules for your budget and property size. The quote covers both infrastructure and licences.

03
settings_ethernet

Implementation & integration

LAN/IPTV network installation, Hoteza CMS configuration, PMS integration, training for reception and technical staff.

04
verified

Support & growth

Ongoing service, remote monitoring, platform updates. Option to gradually extend with additional modules.

FAQ

Frequently asked questions about Hoteza

Hoteza TV is compatible with most hospitality-grade Smart TVs (Samsung, LG, Philips, Vestel). Technical requirements depend on the model and year — iBeeQ carries out a free compatibility analysis before implementation. For older TV fleets a hybrid solution with a compact STB is available.
No. The Hoteza Guest App works as a web app (PWA) — the guest scans a QR code in the room and accesses all hotel services from their smartphone without downloading anything from an app store. A native iOS/Android app is also available for hotels that want full push notification integration.
Yes. Hoteza has over 200 PMS integrations — Opera, Mews, Protel, Fidelio and many others. This enables personalised welcome screens, automatic check-in and real-time room status updates.
For a 50–100 room hotel with a full module set (TV, Guest App, Check-in, Casting) the typical timeline is a few weeks from contract signing, including network configuration and PMS integration. iBeeQ carries out a free infrastructure audit before implementation.
iBeeQ provides technical support for the infrastructure layer; Hoteza covers the software platform. As a single integration partner, iBeeQ is your first point of contact for the entire system.

Interested in Hoteza for your hotel?

Tell us about your property — we'll prepare a tailored proposal with module selection and pricing.

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